INTRODUCTION

Sustainable Africa (“we”, “us”, “our” or “the Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) applies to your use of the Sustainable Africa website, portfolio pages, and related online platforms (collectively referred to as the “Site”). This Policy explains how we collect, use, store, protect, and share personal data when you visit or interact with our Site. Sustainable Africa complies with relevant data protection laws and industry standards, including the General Data Protection Regulation (GDPR), the Kenyan Data Protection Act, and the ePrivacy Directive. Please read this Policy carefully to understand how we handle your personal information.

DEFINITION

For the purpose of this Policy:

• Account means the profile or credentials you create to access Sustainable Africa’s features or services.
• Personal data mmeans any information relating to an identified or identifiable individual or business, excluding aggregated or anonymiszed data.
• Site means the Sustainable Africa website and any subdomains or portfolio sections operated by the Company.
• Services means all digital offerings, listings, features, or informational tools available through the Site.

DATA CONTROLLER

Sustainable Africa is a trading name of Lean Green Support Ltd., registered in Kenya is the data controller responsible for your personal data. If you have any questions about this Policy please send an email to hello@sustainable.co.ke

A Data Privacy Manager has been appointed to oversee questions or requests related to this Policy. If you wish to exercise your privacy rights or make an inquiry, please contact the Data Privacy Manager at the above email address.

DATA ORIGIN AND RELATIONSHIP TO SUSTAINABLE KENYA

Sustainable Africa operates as a global portfolio showcasing initiatives, organisations, and projects under the broader Sustainable Africa brand, — including those featured through Sustainable Kenya and its community platforms.

To maintain continuity and provide visibility to our partners’ work, some data originally collected through Sustainable Kenya (e.g., organisation profiles, sustainability reports, and public listings) may be displayed or referenced on the Sustainable Africa Site.
Such data is handled in compliance with the original users’ consent, existing privacy agreements, and applicable data protection laws.

Data We Collect

Usage Data

We automatically collect certain information when you visit our Site, including IP address, browser type, device information, and pages visited. This data helps us improve platform performance and is not linked to identifiable individuals.

If you create an account, sign up for our newsletter, or contact us to request a demo or meeting,we may collect personal details such as your name, country, organisation,photo, and email address.

Businesses, organisations, or initiatives partnering with Sustainable Africa may provide information such as organisation name, contact details, and sustainability documentation. This data may be used for showcasing projects .

HOW WE USE YOUR INFORMATION

We use your personal data to:

• Operate, maintain, and improve the Site
• Present sustainability-related content and partnerships
• Manage and verify your account
• Communicate with you about updates, opportunities or events
• Respond to contact enquiries and schedule calls or demos
• Send newsletters and related updates, where you have opted in
• Analysze trends to improve our impact reporting
• Ensure compliance with laws and platform policies

CONTACT AND NEWSLETTER SUBMISSIONS

When you sign up for our newsletter, request a demo, or contact us through the Site, we collect your name, email address, organisation (if provided), and any message you include.

We use this information solely to:

• Respond to your enquiry or schedule a meeting or demo
• Share relevant updates, newsletters or opportunities related to Sustainable Africa’s work
• Improve how we engage with partners and users

RETENTION OF YOUR PERSONAL DATA

We retain personal data only as long as necessary:

- Account and submission data: up to five 5 years after last interaction
-Usage data: up to one 1 year for analytical purposes
After this period, data is securely deleted or anonymiszed.

TRANSFER OF YOUR PERSONAL DATA

As Sustainable Africa operates globally, your data may be processed outside your country. We ensure all transfers occur with adequate safeguards and legal protections, including through trusted service providers that comply with international data protection standards.

WHEN CAN WE DISCLOSE YOUR PERSONAL DATA

We may disclose personal data only in these cases

• Business transactions (e.g., merger or restructuring)
• Legal compliance or requests from authorised regulators
• Protection of rights or investigation of misconduct

SECURITY MEASURES

We employ technical and organisational safeguards including SSL encryption, AES-256 encryption for data at rest, role-based access controls, and secure cloud storage. In case of a breach, affected users will be notified promptly.

COOKIES

We use cookies to improve your browsing experience.

• Functional cookies: for preferences and login sessions.
• Analytics cookies: for performance tracking.
• Marketing cookies: for promoting our sustainability network.
  You can manage cookies through your browser settings

YOUR DATA PROTECTION RIGHTS

Depending on your jurisdiction, you may have the following rights:

• 1. Access

  Obtain a copy of your personal data.

• 2. Rectification

  Correct inaccurate or incomplete data.

• 3. Erasure

  request deletion of your data.

• 4. Restriction

  limit processing under certain conditions.

• 5. Objection

  Object to certain processing activities.

• 6. Portability

  Transfer your data to another controller.

To exercise these rights, please contact hello@sustainable.co.ke

THIRD-PARTY LINKS

Our Site may include links to external platforms. These are governed by their own privacy policies. We are not responsible for their practices or content.

CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically to reflect changes in law or practice. Updates will be posted on the Site and communicated where appropriate.

CONTACT US

Sustainable Africa
Nairobi, Kenya
Email : hello@sustainable.co.ke